A pre-order is an order placed for a product that has not yet been released or manufactured. When you pre-order an item from iam8bit, you are reserving your copy before it becomes available to the general public.
How pre-orders work
- What a pre-order is: Pre-ordering guarantees you a copy of a limited or highly anticipated product before it sells out.
- Payment timing: Your payment method is charged at the time of purchase, not at the time of shipment.
- Estimated ship dates: Each pre-order listing includes an estimated ship window. These dates are subject to change depending on production and manufacturing timelines.
- Shipping when ready: Your order will ship once the product has been manufactured and is ready to fulfill.
What to expect
Pre-orders can take weeks or months to ship depending on where the product is in its production cycle. We will notify you via email when your order has shipped and provide tracking information at that time.
If you have questions about your pre-order status, please contact us via the Support button at the bottom right of our website with your order number.